OpenAI and Scale Join Forces for Mind-Blowing Custom Models!

Scale’s Exciting Partnership with OpenAI for Enhanced AI Solutions

OpenAI and Scale Partnership

Scale is thrilled to announce a powerful partnership with OpenAI, revolutionizing the potential of AI for leading global enterprises. At Scale, we firmly believe that the key to unlocking the full potential of Language Model Models (LLMs) lies in fine-tuning. This exciting collaboration comes in response to the enthusiastic demand from the market for fine-tuning capabilities.

By combining OpenAI’s cutting-edge GPT-3.5 base model with Scale’s finesse in fine-tuning and its state-of-the-art Data Engine, businesses can now create custom LLMs tailored precisely to their unique requirements. Scale, already renowned for fine-tuning various commercial and open-source models, proudly stands as OpenAI’s favored partner for GPT-3.5 fine-tuning, harnessing the power of their APIs to empower even more enterprises in constructing powerful, cost-effective custom LLMs that supercharge efficiency.

Fine-Tuning for Optimal Performance

The results of fine-tuning GPT-3.5 are already evident in the enhanced performance experienced by companies like Brex. As OpenAI’s preferred partner, Scale had the privilege of early access to GPT-3.5’s fine-tuning APIs. By seamlessly integrating these APIs with Scale’s enterprise Custom LLM platform and high-quality data sourced from Scale’s Data Engine, Brex witnessed remarkable improvements.

Brad Lightcap, COO of OpenAI, emphasizes the value of personalized services, stating, “Companies are eager to utilize their data to create tailored solutions. Scale’s expertise extends our ability to offer fine-tuning to more businesses, capitalizing on their AI proficiency to customize OpenAI models for unique applications.”

Real-World Application: Brex’s Success Story

Brex, a company at the forefront of financial services transformation through AI, has embraced LLMs to streamline compliance tasks. Generating meticulous expense memos via automation has significantly eased compliance burdens for employees. This not only saves considerable time within the expense workflow but also expedites financial book closures. While Brex initially employed GPT-4 for memo generation, they explored the possibility of enhancing cost efficiency and reducing latency without compromising quality, by utilizing a fine-tuned GPT-3.5 model.

The Results Speak: GPT-3.5 Fine-Tuning Triumphs

By deploying the GPT-3.5 fine-tuning API on Brex’s data, enriched through Scale’s Data Engine annotations, the fine-tuned GPT-3.5 model consistently outperformed the stock GPT-3.5 turbo model, achieving a 66% improvement rate.

Henrique Dubugras, CEO of Brex, extols the partnership’s transformative impact: “Investing heavily in AI has reshaped our customer financial services. Collaborating with OpenAI and Scale AI empowers us to employ cutting-edge techniques, enhancing compliance and expediting book closures. Fine-tuning GPT-3.5 has been a game-changer, offering high-quality AI experiences akin to GPT-4, with reduced cost and latency, unveiling an array of new possibilities.”

Embarking on Your AI Journey

The success of our pilot project with Brex underscores the significance of fine-tuning LLMs for optimal outcomes. Alexandr Wang, Scale AI’s Founder and CEO, underscores the essence of fine-tuning: “We’re thrilled to partner with OpenAI in maximizing model performance. Fine-tuning is pivotal for extracting the utmost value from AI, ensuring precise and efficient results that prompt-based approaches alone can’t deliver.”

Scale’s Approach: Data-Driven Excellence

Getting started with Scale is simple yet profound. We commence by refining and enhancing your data through the Scale Data Engine. GPT-3.5 is then fine-tuned using your data, and models are customized further using plugins and retrieval augmented generation techniques. This empowers the model to reference and incorporate your proprietary documents into its responses. Rigorous testing and evaluation by domain experts guarantee that the model surpasses your performance benchmarks while adhering to stringent safety standards.

In partnership with OpenAI, Scale is leading the way in enabling enterprises to harness AI effectively for their distinctive demands. The synergistic blend of GPT-3.5’s prowess and Scale’s finesse in fine-tuning is propelling businesses toward a new frontier of AI-driven possibilities.


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